News and media

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Get the latest updates on network improvements, marketing campaigns, press releases and media coverage. Stay informed on everything happening at Sydney Water.


Sydney Water in the media

How thousands of Sydneysiders are saving water, and money, thanks to WaterFix Residential

24 March 2025

Our WaterFix Residential program helps customers reduce their water bills by fixing leaks and installing water-efficient devices.

How Sydney Water staff reunited lost dog with family

21 March 2025

In an incredible story of resilience and community spirit, a 12-year-old poodle has been reunited with its family after surviving three months in the Quakers Hill bushland.

New mobile PFAS filtration unit at Cascade Water Filtration Plant

21 January 2025

A new mobile PFAS filtration unit at the Cascade Water Filtration Plant in the Blue Mountains is now treating millions of litres of water every day — helping protect the local water supply from cancer-causing forever chemicals,

How Sydney Water is working with Sydney Zoo to reduce water waste

15 January 2025

We're excited to announce that Sydney Water is partnering with Sydney Zoo to help reduce water waste!

Purified wastewater could solve Sydney's water needs

5 January 2025

With a changing climate and a growing population, we must ensure we have a sustainable, reliable and safe water supply that is independent of rainfall.

Hidden beneath Sydney: A look inside the Tank Stream, Sydney's original water source

9 December 2024

We took 9 News for a look beneath the city's busy streets where the Tank Stream now serves as a major stormwater drain to Sydney's CBD.

Behind the scenes at Sydney Water's labs testing for PFAS

1 October 2024

Channel 7 News aired a segment highlighting Sydney Water's advanced water quality-testing processes. 


Our newsletters


Our recent campaigns

Our recent campaigns focused on raising awareness about wastewater management, water conservation, and the future of our water supply, empowering the community to adopt sustainable practices and protect this vital resource.

Greater Sydney, water is our life

We work with Olympic champion Jess Fox as she dives into the story behind one of life's most essential resources: water. From paddling rivers to meeting the people who make it all possible, Jess is on a mission to show how water connects every part of our lives.

Water Saving Superheroes with The Wiggles

We're working with The Wiggles to teach the next generation about the importance of saving water. Together, we're helping kids become Water Saving Superheroes.

Toilet Blockers Anonymous

Toilet Blockers Anonymous (TBA) is a community for those who have mistakenly (or mischievously) blocked our toilets.

Whether it's flushed toys, tissues or mountains of non-flushable* wet wipes, we know you're not alone. At TBA, we share stories, strategies and laughs to unclog our lives and flush out our problems.


Upcoming events


Contact us

Media enquiries

For media enquiries relating to Sydney Water please contact us:

Phone (24 hours): 02 8849 5151
Email: media@sydneywater.com.au
 

General enquiries

For general enquiries call 13 20 90.

We're here to help, 24/7.