My Account is the easy way for you to manage your account online – anywhere, anytime.

Need to know how much you owe? It's easy to confirm your current balance here.

There are lots of ways you can pay your water bill. Find the one that's most convenient for you.

Don't stress. We can help with extra time to pay, payment plans and hardship support.

Does your pension from Services Australia or Veterans' Affairs entitle you to a discount?

Update your details if you've moved or we need to send your bills to a different address.

If we've left you a meter self-reading card, there are 3 easy ways to provide your reading.

Get SMS alerts when your water is going to be turned off or we're doing work that affects you.