1. Text Box
  3. Content panel
  4. Thank you panel
  5. Error panel

Ownership details

Who is an authorised representative

Are you a managing agent?

To change your address, or direct a property to your agency, you must log into My Account. If your agency has more than 100 properties, we can assist you to register these in your My Account portal. Contact us with a name and business hours phone number to find out next steps. 

Your details


abnPlaceholder

Bill details

Where can I find it

Please enter one owner's surname.

Mailing address changes

Begin typing your full postal or street address and select from the drop down list. Please make sure you include the building name, level or unit number, if applicable.

Please enter the full street address in English in the field below.

Security check

Your privacy
We’re collecting your personal information so we can change the mailing address for your property. If you're the property owner's representative, we’ll also collect your personal information. We'll assume you have the owner's authority to provide their information and that you informed them of this collection. Find out how we manage your privacy.

Thank you tick icon

We’ve received your request

You’ve asked us to change your mailing address (the postal address that appears on your bill) to the property address. From now on, we’ll use this address if we need to send anything by post. 

Your updated address is:

If you’ve registered for eBills or gone paperless, you’ll continue to receive electronic bills at the same email address. To receive paper bills at your new mailing address, you’ll need to log in to My Account and 'Revert to paper'.

You’ve asked us to change your mailing address (the postal address that appears on your bill). From now on, we’ll use this address if we need to send anything by post.Your account details will be updated within 5 working days. We’ll contact you if we need more information.

You’ve asked us to change your mailing address (the postal address that appears on your bill) to the property address. From now on, we’ll use this address if we need to send anything by post.

You’ve asked us to change your mailing address (the postal address that appears on your bill). If we recognised the new address, your account details have already been updated. From now on, we’ll use this address if we need to send anything by post:

Time to go paperless?
If you currently receive paper bills but you'd rather view your bills 24/7 anywhere you have email access, update your preferences in My Account.

Go paperless

This service is currently unavailable.

We're improving our site and can't receive your mailing address changes at the moment. Please try again later. 

We apologise for any inconvenience.