WaterFix® Residential

Save water, save money, get great deals

WaterFix Residential can help you save water at home. Our qualified plumbers are available 7:30am–5pm Monday to Friday, and 8am–4pm on Saturdays (excluding public holidays). Contractor licence number 212277C.

Low $44 standard callout fee
For customers receiving a pension rebate the first callout is just $16.50.

Or call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays).


How we help you save

Save water and money by fixing leaks and installing water-efficient devices.

  • Taps: Replacing inefficient taps with WELS 4-star rated taps can reduce water use by up to 52%.
  • Showerheads: Replacing an inefficient showerhead with a WELS 4-star rated showerhead can reduce water use by up to 50%.
  • Toilets: Replacing a single-flush toilet with a WELS 4-star rated dual-flush toilet can reduce water use by up to 63%.

For 25 years, WaterFix Residential plumbers have helped customers reduce water bills. In the past 5 years alone, customers have saved over 800 million litres of water.

We have other tailored water saving programs. One could be just right for your home or business.


WaterFix Residential services

  • All services are provided by qualified plumbers.
  • For visible leaks, we discuss required repair work, suggest water-efficient devices, and do additional repairs you agree to.
  • We can supply and install new showerheads, taps and toilets. Choose from our Water Efficiency Labelling and Standards (WELS) 4-star standard range (with 3-month workmanship warranty), or provide the item yourself.
  • Prices include removal and disposal of existing items, and installation of new ones. You're welcome to compare quotes from your local plumber.
  • Charges will be added to your next Sydney Water bill.

Repairing leaks you can see

WaterFix Residential plumbers can repair minor visible leaks from taps or toilets on your property.

 

Taps

Minor indoor tap leak repair
$0 per leak + callout fee

Leaking outdoor tap replacement
$0 per tap + callout fee

Flick mixers, ceramic cartridge taps, quarter-turn mixing taps
As quoted + callout fee

Toilets

Outlet washer replacement
$0 + callout fee

Inlet valve replacement
$0 + callout fee

Mini stop tap replacement
$11 + callout fee

Cracked or leaking cisterns and toilet pans, concealed cisterns and pans
As quoted + callout fee

Leaks not covered by WaterFix Residential
If the leak is between your water meter and your building, please contact a licensed plumber.
If the leak is coming from your water meter or meter tap, or your property's pipes between the water meter and the street, we may fix it. Call 13 20 90 24/7.
If you think you have a leak but can't see it, do a leak test. Contact a specialist plumber or WaterFix Concealed Leaks.


Tap replacement

We can install tap sets from the range below at the quoted prices. We can also install tap sets that you supply. Price for labour only depends on your tap set, plus callout fee. The plumber may require additional materials at extra cost.
 


Showerhead replacement

We can install showerheads from the range below at the quoted prices. We can also install showerheads that you supply. Price for labour only is $11 for each replacement, plus callout fee. The plumber may require additional materials at extra cost.

 


Toilet replacement

We can install toilets from the range below at the quoted prices. We can also install a toilet that you supply. Price for labour only is $220 each replacement ($110 to replace single-flush toilet), plus callout fee. Make sure your new toilet is a compatible replacement. Complete our WaterFix toilet checklist and call us on 1800 807 475 7:30am–5pm Monday to Friday (except public holidays). The plumber may require additional materials at extra cost.
 


Customer testimonials

"We would like to pass on a huge thanks to both plumbers for the outstanding customer service … they did a terrific job in installing the shower heads the garden taps and managed to squeeze in a few leak repairs …"
Anna, Picnic Point
"Easy to schedule, quick to get a reply … the plumber turned up according to the appointment time and at a very reasonable call out fee."
Yoshi, Wahroonga
"Our plumber visited us today. He was … able to fix and finalise the job in good shape within 10 minutes. We congratulate Sydney Water for your excellent WaterFix program …"
Rudy, Earlwood
"We would like to give a special thanks and appreciation to the people at WaterFix. … The WaterFix program is a great concept. And we are very appreciative of what has been done for us ..."
Carla, Matraville

In your language – عربي , 中文 , tiếng Việt

131450لدينا معلومات مفيده متوفرة Aباللغة العربية او بأمكانك الاتصال بنا عبر خدمة الترجمة المجانية على 

我们提供简体中文的有用信息,您也可以使用我们的免费翻译服务致电 13 14 50

我們提供繁體中文的實用信息,您也可以撥打13 14 50使用我們的免費翻譯服務。

Chúng tôi cung cấp thông tin hữu ích bằng tiếng Việt. Bạn cũng có thể gọi dịch vụ dịch thuật miễn phí của chúng tôi theo số 13 14 50.