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Services unavailable 5–10 December
From 5:30pm on Friday 5 December, some of our services, including My Account and Tap in, and our general enquiries number 13 20 92, will be unavailable while we conduct essential system maintenance. All services should be back to normal by 8am Wednesday 10 December. We apologise for any inconvenience.

Residents
Businesses
Plumbers
Builders and developers

New prices

Find out why our prices have changed and the differences you'll see on your bill.

We never stop testing for PFAS

We're committed to providing safe drinking water, so we rigorously monitor the water we produce.

Our latest Waterwrap

See how we restore 100-year-old pipes, find new uses for coffee cups and set the pace for the future.

How clean is your drinking water?

Enter your address to find out.

Total water storage 94%

Find out more.

Quick links

Earthworks for the construction of the membrane bioreactor tanks

Earthworks for the construction of the membrane bioreactor tanks small

Projects happening near you

Find out the latest updates on planned projects. See what we're working on in your area and how it might impact you.

Projects in your area

Our latest Business Update

How we prepare for environmental challenges, where to get help with your bill, and answers on prices.

Industrial customers

What you need to know before discharging industrial trade waste into our wastewater system.

Cut the waste and start saving

Find out for free how WaterFix Commercial can help you achieve large-scale, cost-efficient savings.

Go to Sydney Water Tap in

For new connections, applications and approvals

Find a Wastesafe transporter

To clean and maintain your grease trap

Business quick links

New connections

Find out what you need to do when you want to connect to, or disconnect from, our services.

Backflow test reports

Learn about our backflow requirements and submit test reports online.

Meters and standpipes

Learn what you need to install a meter, or apply for and use a standpipe.

Go to Sydney Water Tap in

For applications, approvals and diagrams

Find a backflow plumber

Search by suburb, postcode or plumber's name

Plumbing quick links

Building plan approvals

You need us to approve your plans before you build or do any landscaping over or near our assets.

First-time builders

Here are 5 steps for first-time builders to ensure they can access our services without damaging our assets.

First-time developers

Steps to follow to set up dual occupancies, townhouses, subdivisions, and industrial and other developments.

Go to Sydney Water Tap in

For applications, approvals and diagrams

Find listed providers

For qualified suppliers for your building or development project

Building and developing quick links

What's on

Tank Stream history lives on

We're restoring part of the heritage-listed Tank Stream culvert under First Fleet Park at Circular Quay.

Find out more

The future of wastewater recycling

This new advanced water recycling centre will support population and economic growth in Western Sydney.

Find out more

Find us at your next local event

Whether at festivals, markets or gatherings of all kinds, our team is ready to meet you.

Find out more