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Residents
Businesses
Plumbers
Builders and developers

Save water, save money

Save money on your water bill with these water saving tips.

PFAS: what's the story?

Your drinking water is treated and tested, so you know it's safe.

WaterFix Residential

We can help you save water and save money at the same time.

How clean is your drinking water?

Enter your address to find out.

Total water storage 95%

Find out more.

Quick links

Save big with online monitoring

If a leak stays hidden, you'll never know how much it's costing your business and what you can save.

Industrial customers

What you need to know before discharging industrial trade waste into our wastewater system.

Cut the waste and start saving

Find out for free how WaterFix Commercial can help you achieve large-scale, cost-efficient savings.

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For new connections, applications and approvals

Find a Wastesafe transporter

To clean and maintain your greasetrap

Business quick links

New connections

Find out what you need to do when you want to connect to, or disconnect from, our services.

Backflow test reports

Learn about our backflow requirements and submit test reports online.

Meters and standpipes

Learn what you need to install a meter, or apply for and use a standpipe.

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For applications, approvals and diagrams

Find a backflow plumber

Search by suburb, postcode or plumber's name

Plumbing quick links

Building plan approvals

You need us to approve your plans before you build or do any landscaping over or near our assets.

First-time builders

Here are 5 steps for first-time builders to ensure they can access our services without damaging our assets.

First-time developers

Steps to follow to set up dual occupancies, townhouses, subdivisions, and industrial and other developments.

Go to Sydney Water Tap in

For applications, approvals and diagrams

Find listed providers

For qualified suppliers for your building or development project

Building and developing quick links

Water for the future

Be like Olympic gold medal canoeist Jess Fox, who joined us at our Purified Recycled Water Discovery Centre at Quakers Hill. See the video.

Jess learned about the benefits of purified recycled water (PRW) and saw the technology in action.

Discover how PRW can enhance our future supply of drinking water. Don't miss your chance to visit us, too. Tours are free!

Book a free tour

What's on

Smart meters

Over the next few years, smart water meters will replace 1.6 million mechanical meters across Greater Sydney.

Sydney Innovation Festival 2025

SWIF is back this year with a cross-sector focus on Collaboration for Innovation.

Long Term Capital and Operational Plan

The LTCOP is a major milestone in Sydney Water's 135-year history.